How fees work
What you pay depends on your plan and on the treatment your dentist recommends. Here is how we handle each part, and what you can ask us to put in writing.
Insurance we work with
We bill PPO dental plans and file the claim for you. Whether we are in network depends on your plan, and we tell you before you book.
PPO plans: we file the claim
DHMO plans: call us, they work differently
Medicare and Medicare Advantage: call us, dental coverage varies
Medicaid and CHIP: call us and we'll answer plainly
If you pay yourself
Without insurance you pay the fee for your visit, and you hear that fee before treatment starts. Financing is offered by third-party lenders. Approval and terms are set by the lender.
Receipts for reimbursement
If you pay us and your plan reimburses you, we give you an itemized statement of your visit to send in. Your plan decides what it pays.
An estimate in advance
We give a written estimate in advance to anyone paying without insurance, and to anyone who asks. It lists the treatment, the visits it takes and the fee.
Ask when you book or at your visit
In writing, before treatment starts
Checking your benefits
Before your first visit our front desk checks your plan's benefits and tells you what the plan says it covers. A plan's estimate is the plan's, so we go over both with you.
What the first visit includes
A first visit takes about an hour: an exam, X-rays if your dentist decides you need them, and a talk about what they found. Bring your insurance card, a photo ID and a list of your medicines.
An exam, and X-rays your dentist decides on
A written plan with your options
Time for your questions
An estimate is our written account of the fee. Your plan's payment can differ, and we explain any difference before you pay.
Questions about paying
How do I get a written estimate?
Ask when you book or at your visit. After your exam the dentist lists the treatment, the visits it takes and the fee, and our front desk goes through your benefits with you.
What if my plan pays less than the estimate?
A plan's estimate is the plan's, not ours. If its payment is lower, we explain the difference before you pay and go over your options.
Do you offer financing?
Financing is offered by third-party lenders. Approval and terms are set by the lender. Ask the front desk for the lender's own terms before you decide.
Ask for a written estimate
Tell us what you need and how you plan to pay, and we'll tell you what to expect before you book.